Frequently Asked Questions
How is the yacht shipped?
Customs made yacht can be delivered under customer's express account with their authorization letter or we can sell DDU terms.
For quantity order, yacht/ship will be shipped by sea in LCL or FCL
Manufacturer's Problems/Guaranty Policy.
If an item arrives damaged or defective, please notify us of any damages or defectiveness within five (5) days of shipment arrival to get a return approval; then return that item and we can replace it with a brand new one. If that same style is not available, customers have the option to pick a replacement.
How are the yacht/ships packed?
Each yacht/ship is individual packed in one ATA flight case. Some items are packed with a wooden frame inside,, carton outside for saving packing cost.
For ships and yachts with simple details, the masts are laid down for shipping purpose. All riggings come with the masts. It usually takes about 15 minutes to reassemble the item without any tools needed.
Delivery time?
It is take about 45-90 days to complete custom made model from the date of order confirmation
Placing an order?
Order can be made via fax to + 84-8-62804436 or email to : info@psvgroup.com, every enquiry will be feadback within 24 hours.